Realz Casino Terms and Conditions

What Registering at Realz Casino Means

By completing registration and opening an account, you accept these terms in full and agree that they carry the same legal force as a signed contract between you and the operator, Dreamline Ventures S.R.L. Continued use of the account after any update to these terms is treated as acceptance of the revised version. If you do not agree with a provision, the account should not be opened or used further.

Deposit Methods and Limits

Deposits at Realz Casino are processed instantly for most methods, with a minimum deposit of $30 across the supported list.

Neosurf, Cash2Code, MiFinity, Skrill, Neteller, and additional cryptocurrencies including Ethereum, Litecoin, Ripple, Dogecoin, and USDT are also accepted for deposits. Deposits made through Neteller or Skrill do not qualify for the welcome bonus described below.

How Withdrawals Are Processed

A completed identity verification must be on file before any withdrawal request is released. Once verification is confirmed, cryptocurrency withdrawals are typically processed within hours, e-wallet and card withdrawals take between one and five business days depending on the method, and bank transfer withdrawals carry the longest processing window of the available options. Withdrawal requests are queued and reviewed in the order received, and a request may be paused if the account has an open verification query.

Our Limitation of Liability

Dreamline Ventures S.R.L. is not liable for losses arising from your internet connection, device malfunction, or third-party payment provider delays that occur outside the platform itself. Winnings credited as a result of a software error, pricing mistake, or malfunction are void and may be reversed once identified, and the balance is adjusted to reflect the account state before the error occurred. Liability for any dispute is limited to the funds held in the affected account at the time of the dispute.

How We Verify Your Identity

Verification (KYC) is requested before a first withdrawal, and may also be triggered earlier if account activity warrants a review. Accepted documents are a driver’s licence, a passport, or a provincial photo ID card, together with a proof of address such as a recent utility bill or bank statement. Documents are typically reviewed within one to three business days of submission. An incomplete or unreadable document extends this timeframe until a valid replacement is received.

Conduct We Do Not Allow

We do not permit multi-accounting: each player may hold one account, identified by name, date of birth, and address. Bonus abuse, meaning the use of betting patterns, multiple accounts, or coordinated play designed to extract bonus value without genuine play, is prohibited. Collusion between players at live or table games and the use of automated software, bots, or scripts to place bets are grounds for immediate account closure and forfeiture of any balance derived from the prohibited activity.

What Happens After a Technical Malfunction

If a game round is affected by a verified technical malfunction, including a display error, a connectivity interruption, or a defect in the game software itself, the round in question is voided and any stake is returned to the account balance. Results generated during a confirmed malfunction are not honoured even if a winning outcome was displayed before the fault was identified.

Who Can Open an Account

An account may be opened by players aged 19 or older, or 18 or older for residents of Alberta, Manitoba, and Quebec, who hold a single account under their own verified identity. Realz Casino is licensed by the Tobique Gaming Commission under licence No. 0000071, held by the operator Dreamline Ventures S.R.L. This is not an authorization by any Canadian provincial gaming regulator, and each player is responsible for confirming that participating in an internationally licensed casino is permitted under the law of their own province before registering.

Governing Law and Regulator

These terms and your use of the account are governed by the licensing framework of the Tobique Gaming Commission, and Dreamline Ventures S.R.L. operates under licence No. 0000071 issued by that authority. Any dispute concerning the interpretation of these terms is addressed under that framework rather than under the law of a Canadian province.

Bonus Wagering Rules

The welcome bonus is a 100% deposit match up to $750 plus 200 free spins on a minimum deposit of $30. The deposit and bonus amount together carry a 35x wagering requirement, while winnings generated from the 200 free spins carry a separate 40x wagering requirement. The maximum bet permitted while any bonus balance is active is $7.50 per round or hand, and all wagering must be completed within 10 days of the bonus being credited. Players must be 19 or older, 18 or older in Alberta, Manitoba, and Quebec, to claim any bonus, and the welcome offer is not available to players registering from Ontario.

How These Terms Can Change

These terms may be updated to reflect changes in payment methods, bonus structures, or regulatory requirements. Material changes are posted on this page with an updated revision date, and continuing to use the account after a revised version is published constitutes acceptance of the changes. Players with an open dispute at the time of a revision remain subject to the terms in effect when the dispute began.